Abusive / Racist / Sexist Management: Insanely Toxic Work Environment - Run!!! - Senior Account Executive Motive Employee Review

1.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

There are no longer any pros to working in this position or for this company.

Cons

Motive's new sales leadership is disrespectful and condescending to both prospects and employees. They continually get over-involved in deals and cause Motive to lose out repeatedly to their least advanced competitors due to the painstaking experiences they give our prospects through over-involvement in the sales process. Sales Leadership does nothing to bring value to the organization and spends their time bottlenecking 5 unit orders to try and justify their position. The newest sales leaders in place have zero actual sales experience or relevant degrees and micromanage / harass their employees and this has caused a mass exodus of tenured and over achieving sales reps. This has become the most unenjoyable place to work at I've ever experienced and after bearing witness to 5 mass layoffs in a 5 year timeframe I refuse to remain silent any longer. The new sales leaders in Mid Market speak to people in ways that completely dehumanize and disenfranchise them from working at or with Motive. To make matters worse Motive HR has been made well aware of the transgressions of their leadership but has swept everything under the rug and done absolutely nothing to safeguard their employees from the harassment or discrimination in the workplace. I am well aware of multiple "Investigations" brought to light by Motive HR that resulted in absolutely no punitive actions against the Sales Leadership but cost multiple people on the front line their jobs for speaking up. Furthermore, Motive's sales leadership constantly shifts metrics and sales territories in an effort to stifle commissions due to reps and does nothing to protect their sales representatives from constantly shifting territories or verbally abusive managers. I would absolutely never recommend anyone to work at this company. I would be absolutely shocked if the company is ever able to go public in the future given the clear misappropriation of funds into terrible investments that yield no return to the company and result in the 5 mass layoffs that I personally have witnessed over the last 5 years. Lastly, the new sales leadership is flat out guilty of racial and affinity bias...Example: My old boss was told she could not receive a promotion because she was not from an Ivy league school despite having 5+ years of successful tenure with the company. Instead a White man with an ivy league degree (in an unrelated field) was hired in her place and has been by far the worst manager I've ever had in my life and has caused an entire department to become absolutely miserable at this company. If you look at Motive's leadership in sales it is almost exclusively White men with Ivy league degrees (many from the same alma mater). Lastly, the companies "Mass Layoffs" were all completely from the hip and absolutely random since they were in such fear of a lawsuits that they ended up firing some of their best employees and as a result the customer service and overall experience for customers has become absolutely awful as well. Overall would recommend you to avoid this company like the plague unless you're someone who is willing to put up with blatant sexism, racism, harassment, etc... for a decent paycheck.

avatar
Motive Response
2y
This is absolutely not the experience we want for any of our team members. At Motive, we actively strive to provide an environment where team members feel they’re valued and respected. Each manager is regularly trained on unconscious bias, inclusive leadership, anti-discrimination, and building trust and psychological safety on teams. You dedicated over 6 years to Motive and we'd love to learn more about your specific experience to improve. Please reach out to us at opendoor@gomotive.com to share your experience further. We appreciate your open and honest feedback.

Explore other reviews about Motive

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and product. Shoaib is a great CEO

Cons

Hype and noise valued too highly

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong people and culture. Genuinely good colleagues, a collaborative environment, and a place where talented people want to do good work. After many years here, the quality of the people is the thing I'd point to first. Real mission and real product. The work matters — building technology that has a tangible safety impact in the physical world. That gives the work a sense of purpose that's hard to find elsewhere.

Cons

Leadership and organizational clarity could be stronger. As the company has grown, clearer direction, more consistent decision-making, and steadier organizational structure would help people do their best work. Uncertainty. Periods of structural and strategic change can create a sense of instability that's tiring over time, even for people who are otherwise very committed to the company.

See reviews by: Helpful|Rating|Date|All