Terrible company - Service Technician Mr. Handyman Employee Review

1.0
Aug 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Work van, gas card, I pad, some tool help

Cons

Pay structure is garbage, no communication between office and customers, drugged out and burnt out employees, owner lies to get you on and does not keep promises, no way to move up, you're not paid well, owner deducts hours at his discretion without warning. When I was hired I was promised set hours, work life balance and a decent salary. None of those came to fruition. Company lies to customers, sails through bids and estimates with very forethought. Techs will show up with no idea of the job scope, show up with the wrong materials only to delay the job for two weeks.

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Mr. Handyman Response
1y
We are sorry to hear about your experience and wish you the best in your future endeavors.

Explore other reviews about Mr. Handyman

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance. Working by yourself, perfect for the divergent people. Company van with gas paid for starting day 1 that you get to take home daily. Penny (owner) is amazing and the best boss.

Cons

Small company so health insurance is very pricy (125.00 per paycheck).

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss fights to have solid employees, no poisonous attitudes, great pay and benefits, office staff is supportive and very good at what they do.

Cons

The only major one is that this is a “road life” job. It’s not for everyone, but it’s what I’ve done for nearly two decades so I am used to it.

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Mr. Handyman Response
2mo
Thank you for the great review and for being part of Mr. Handyman for more than three years. We’re so glad to hear you feel supported by your owner and office team, and that the culture, pay, benefits, and focus on building a strong team have made such a positive impact. We also appreciate your honest note about the nature of the work — the road life definitely is not for everyone, and we’re grateful for professionals like you who bring that dedication and experience every day. Thank you for being such a valued part of the Mr. Handyman team!
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