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      Mud Bay

      Engaged Employer

      Mud Bay reviews

      Great Company Growing too Fast - Store Staff Mud Bay Employee Review

      3.0
      Jul 31, 2017
      Store staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to learn a lot about animals, you get to interact with dogs every day and help find healthy solutions for dogs/cats/small animals. Good start if you want experience with people and some animals.

      Cons

      Basically just a retail job-- but you are required to know and be able to learn a lot about dogs and cats. The company has good intentions, but is growing so fast that it promotes people who are not ready to be in management or leadership. People burn out pretty fast because there is so much to know and not enough support from leadership and management.

      Explore other reviews about Mud Bay

      5.0
      Jun 4, 2026
      Truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company. Very friendly and professional. Treat you like a family.

      Cons

      Your work night shift. So if that’s not your thing you won’t like it.

      3.0
      Jun 10, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

      Cons

      Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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