Best job I ever had because of company values! - Store Staff Mud Bay Employee Review

5.0
Feb 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Great values. Especially for the health and care of their customers and their animals. Top of the line product that you can stand behind and be lroud to vouch for. Cares for employees to grow within the company. Family culture. Great benefits. Fun atmosphere and your always learning something new!

Cons

Strict on policy but respectfully. Lost the job due to register errors within a period, so be on top of your game and you'll surely be rewarded. Even after being let go, I have nothing but good things to say. My manager had a hard time firing me but it was policy :/ love them none the less

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Mud Bay Response
6y
Thank you for your review!

Explore other reviews about Mud Bay

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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