It's retail - Manager Mud Bay Employee Review

3.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Small company and growing fast. Great place for animal lovers to work. Very flexible. AMAZING discount on pet food.

Cons

Lots of cliques in management and if you're not in, you're not in. Many ideas are over complicated and hard for my store to implement.

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Mud Bay Response
2y
Thank you for providing a review; we appreciate your willingness to share your thoughts with us. We’re happy to hear you have been able to enjoy the discount as a pet lover. We take pride in our training program, but if you would like to reach out to give specific feedback, please contact HR@mudbay.com.

Explore other reviews about Mud Bay

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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