Not a place I'd ever recommend - Anonymous employee Mud Bay Employee Review

1.0
Oct 21, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can grow strong relationships with other coworkers that work in your store, get to see cute animals

Cons

Cannot trust the company and home office leadership, a lot of nepotism, high turnover, only hiring part-time employee to not have to provide benefits of a full-time employee, no reliability in the number of hours you'll work, shift can change on a dime, zero trust and value

Explore other reviews about Mud Bay

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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