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      Mud Bay

      Engaged Employer

      Mud Bay reviews

      Great environment, Unfortunate Decisions - Store Lead Mud Bay Employee Review

      3.0
      Nov 16, 2023
      Store lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Environment Culture Benefits Customers Co-workers

      Cons

      Pay Hours Potential for Growth Raises Systems

      avatar
      Mud Bay Response
      1y
      Thank you for taking the time to share your opinions. We are sorry to hear that your experiences with Mud Bay have fallen short of your expectations. We strive to provide the best possible Mud Bay Experience (MBX) to our customers, our business partners, and our coworkers. Our Human Resources team is committed to ensuring all Muddies are treated fairly and with dignity and respect. We invite you to reach out to our HR team to share your personal experiences at hr@mudbay.com.

      Explore other reviews about Mud Bay

      5.0
      Jun 4, 2026
      Truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company. Very friendly and professional. Treat you like a family.

      Cons

      Your work night shift. So if that’s not your thing you won’t like it.

      3.0
      Jun 10, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

      Cons

      Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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