Pros
- customer interactions and getting to see dogs and cats all day is of course very nice - staff discount is great - fellow employees are great
Cons
- employees are looking to unionize due to lack of care and consideration from company, and Mud Bay is (allegedly) seemingly making an effort to prevent this from occurring - complete and total lack of communication between staff and upper management + those working in home office - very demotivating environment after hour cuts and staff cuts, but still expected to deliver “mudbay experience” to all customers - constant staffing issues, so many people left due to hour cuts and continued lack of support that now they are scrambling and employees are forced to work with absolute bare minimum staff on the floor often - I don’t think there’s a single person I’ve spoken to that isn’t burnt out and exhausted