I now dont even shop here! - Manager Mud Bay Employee Review

2.0
Dec 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Good employees in the store locations!

Cons

upper management loves drama. The area managers form clices and if they personally dont like you, expect the mean girls treatment. They are no longer listening to their staff and have pushed everything into part time positions to save money on health insurance, but then turn around and wonder why their turn over has increased.

Explore other reviews about Mud Bay

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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