Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Mud Bay

      Engaged Employer

      Mud Bay reviews

      The job itself is fun, but the company culture is lacking - Store Lead Mud Bay Employee Review

      3.0
      Aug 24, 2025
      Store lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent hourly pay, generous discount, pretty low stress, pleasant coworkers, mostly pleasant customers.

      Cons

      The home office does not actually care about people beyond being a body in the store. They often treat store staff like children, even when trying to be nice with dollar store gifts and condescending platitudes. Not enough information shared with staff for effective communication with customers. There seems to be a lot of variation in what staff have been informed of from store to store. Calling it an “employee owned company” is very misleading.

      Explore other reviews about Mud Bay

      5.0
      Jun 4, 2026
      Truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company. Very friendly and professional. Treat you like a family.

      Cons

      Your work night shift. So if that’s not your thing you won’t like it.

      3.0
      Jun 10, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

      Cons

      Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Mud Bay jobs | Mud Bay salaries | Mud Bay benefits | Mud Bay interviews
      Mud Bay reviewsMud Bay Store Lead reviewsMud Bay review