Good company but culture lacking - Engineer MuleSoft Employee Review

3.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, Good Healthcare, Stable company, Weekly catered lunches and snacks, Working with good people, Opportunities to further your education and skill set

Cons

Overly bureaucratic, Top down communication is seen as the most valuable, leadership can be dismissive of constructive criticism, Leadership micromanages, no work from home policy and if you have a legitimate reason to work from home you’ll get interrogated about it. The company is a little too worried about employees that seemingly want to take advantage of the system. There are too many meetings and the solution to every problem is yet another meeting. The culture is forced.

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MuleSoft Response
8y
I appreciate the candid feedback, and I’m sorry to see that you’re feeling this way about our culture and the team. I hear what you’re saying about some of these elements. We are always striving to be better and everything is open and on the table to change. I would love the opportunity to talk through your perspective in person so we can jointly address your concerns. There are a lot of people at MuleSoft who want to hear from you, including myself, because our job is to identify and fix issues, not just in our products and processes, but also in our culture. It’s a “get it done” culture, and we tell everyone in the hiring process that we don’t work from home because we believe that collaboration and getting things done together as a team is a big part of the experience. I personally believe that if you separate people, that spirit and bond gets lost over time and isn’t healthy for anybody. Everyone has personal situations that arise and we try to stay very flexible to accommodate needs as they arise. I would like to understand more about when and how you felt uncomfortable about needing to be away and I’d certainly like to resolve it directly. That’s not in line with the culture we strive for, so let’s fix it.

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