Great company....2 years ago.... - Assistant Manager Murphy USA Employee Review

1.0
Jan 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Great store/district managers. Very kind, professional, and fun to work with.

Cons

I've been an Assistant Store Manager for quite some time. At first the company was great. But then my store's payroll hours started being cut. Now they've been cut down to the extent that there's only one individual in the store for long periods. Personally, I often work 8+hrs straight by myself with no breaks. And almost the entire time I'm running the register. As Assistant Manager, I should have a cashier on hand so that I can attend to my management duties. When there's a shift change, I might have 30-45 minutes with someone else in the store ( that's if I'm lucky). I've been in retail for going on 20 years ( I know how it's supposed to be). I've heard similar complaints such as mine being said about other store's too. Murphy's as a company is currently one if the most poorly run retail companies that I have ever been involved with ( and I've worked with quite a few as associate, team leader, manager, merchandiser, and vender). Maybe someday Murphy's will fix things. But as of right now it is pushing away it's employees and managers.

Explore other reviews about Murphy USA

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun coworkers, great customers. Regular customers who appreciate you and know it’s your job to ask for ID/upsell items. At my store, the manager will work around any day you need off so that is a big plus!

Cons

Some customers can be real PITAs and all around jerks. Sometimes it feels like we don’t get paid enough for what we do.

2.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Fridays are half-days.

Cons

Terrible work culture straight out of the 90s that has never evolved. Low pay unless you're at the top. Sexism, various -phobias, pay discrimination, 'pizza days', the works. Lack of overtime is grounds for firing. Recently laid off 100 HO employees after acquiring a failing convenience store chain a dozen states away that ended up wasting a ton of money. Management that throws you under the bus. If you work really hard, you might get promoted after several years at your current level. Or you might not. Leaning hard into AI recently, which might not be a con for you, but is for everyone at MUSA currently using it.

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