Enjoyable when you when it wasn't rental season. - Full Time Sales Music & Arts Employee Review

4.0
Feb 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Great compensation for a retail job, especially with commission. You work for it, but it keeps you busy. Fun environment mostly, not a lot of downtime, you stay busy (very busy) most of the year. Great experience builder for different career paths since you're doing sales, admin, customer service, and handling the database as well as writing up contracts.

Cons

Not for the faint of heart, be ready to diffuse a lot of situations with parents who don't want to pay full price for their rentals/repairs or don't understand contracts. Lots of mediating. Very heavy phones. Not purely sales, be prepared to babysit and deal with loud and disrespectful teenagers when school lets out who just want to jam (this location is across the street from a high school and junior high).

Explore other reviews about Music & Arts

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Perks and hours were balanced

Cons

Commission structure could be better

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Teachers and sales employees who actually work in retail locations tend to be passionate & knowledgeable about music. Stores open later in day (11am-8pm weekdays) which is nice if you're a night owl or hate waking up early. Good employee discounts on products.

Cons

Inflexible corporate policies & attempts to standardize procedures across stores in wildly different markets makes it impossible for store-level management & employees to deliver well on expectations of upper management & customers. Store managers who work in store full time have no real authority, influence, or decision-making power, whereas district managers (who visit each location once a month at best) have to pass on orders from even higher level management that may have never even stepped foot in the store. They will start you at as close to legal minimum wage as they can get by location, and even the hourly pay for store managers is absolutely criminal compared to the amount of work & complexity of operations required. Commission structure is also highly flawed.

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