Good for what I was looking for - Sales Associate Music & Arts Employee Review

4.0
Jan 17, 2013
Recommend
CEO approval
Business Outlook

Pros

I started in high school as a temp and got hired to work part time. The hours were great for high school, a few four hour shifts a week leaving lots of time for school activities and homework. Generally all the employess were friendly and great to work with, and the teachers were pretty cool to be around. When it wasn't busy it was really relaxed, and pretty well organized during busy seasons usually. An awesome place to work if you love music and kids.

Cons

TONS of turnover. In the almost 3 yrs I worked there, I had about 6 different managers. The longest was for about a year and a half, and some for as little as a month. Employees were constantly being transferred to new locations. We were also expected to meet a sales goal, despite the fact that the store was constantly empty. Also i ended with the same pay as i started with, despite being the second longest lasting employee at that location. Eventually left because I couldn't keep earning minimum wage.

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5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Perks and hours were balanced

Cons

Commission structure could be better

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Teachers and sales employees who actually work in retail locations tend to be passionate & knowledgeable about music. Stores open later in day (11am-8pm weekdays) which is nice if you're a night owl or hate waking up early. Good employee discounts on products.

Cons

Inflexible corporate policies & attempts to standardize procedures across stores in wildly different markets makes it impossible for store-level management & employees to deliver well on expectations of upper management & customers. Store managers who work in store full time have no real authority, influence, or decision-making power, whereas district managers (who visit each location once a month at best) have to pass on orders from even higher level management that may have never even stepped foot in the store. They will start you at as close to legal minimum wage as they can get by location, and even the hourly pay for store managers is absolutely criminal compared to the amount of work & complexity of operations required. Commission structure is also highly flawed.

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