In one sentence...the most high pressured, cut throat, unethical business I have ever worked for. - Salesperson Music & Arts Employee Review

2.0
Mar 23, 2013
Recommend
CEO approval
Business Outlook

Pros

If you genuinely care about customer service and enjoy dealing with people who are either getting started with music or are seasoned players...this aspect of the job can be fun. You can talk music with people and help them start their path to being a more successful musician, that aspect of the job can be rewarding.

Cons

Low pay, Unethical management, High Pressure Sales Goals, You will have your job threatened by not meeting your goal consistently, There are many sales people on at the same time, based on the traffic that comes through the door everyone fights for sales. Its extremely cut throat. Music and Arts makes their employees dress like car salesmen...not musicians.

Explore other reviews about Music & Arts

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Perks and hours were balanced

Cons

Commission structure could be better

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Teachers and sales employees who actually work in retail locations tend to be passionate & knowledgeable about music. Stores open later in day (11am-8pm weekdays) which is nice if you're a night owl or hate waking up early. Good employee discounts on products.

Cons

Inflexible corporate policies & attempts to standardize procedures across stores in wildly different markets makes it impossible for store-level management & employees to deliver well on expectations of upper management & customers. Store managers who work in store full time have no real authority, influence, or decision-making power, whereas district managers (who visit each location once a month at best) have to pass on orders from even higher level management that may have never even stepped foot in the store. They will start you at as close to legal minimum wage as they can get by location, and even the hourly pay for store managers is absolutely criminal compared to the amount of work & complexity of operations required. Commission structure is also highly flawed.

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