Would Never Work Here Again - Store Manager Music & Arts Employee Review

2.0
Apr 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy to move up because of their high employee turnover. I also liked the discounts on products for employees because I'm a musician myself. My only solace for the disorganization of this company was a select few of my fellow employees. We suffered through the stress together.

Cons

In my personal experience, it was tough to work for this company as a whole. I did not feel the respect they claim to have for their employees the entire time I worked for them. I expected as much though, seeing as they are a shady corporation with the guise as a small business popping up everywhere buying mom and pop shops. The only reason I started working there and gave them a try was because my old company was purchased by them. I was asked to go above and beyond the job description for an hourly position that didn't pay as well as it should've. HR was a mess the entire time I worked for them (2018-2020), they changed who was running the company and HR several times. It was difficult to get any staffing changes done, hassling the higher-ups and HR with several emails and calls was the only way to get responses in a timely manner. In the end, I stayed on furlough as long as they allowed me after COVID-19 shut everything down. They let me go quietly without letting me know in October the same year. (Only reason I knew was from my bank statement saying "Last Paycheck") I'm glad for this though, I'm better off without them, especially my mental health.

Explore other reviews about Music & Arts

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Perks and hours were balanced

Cons

Commission structure could be better

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Teachers and sales employees who actually work in retail locations tend to be passionate & knowledgeable about music. Stores open later in day (11am-8pm weekdays) which is nice if you're a night owl or hate waking up early. Good employee discounts on products.

Cons

Inflexible corporate policies & attempts to standardize procedures across stores in wildly different markets makes it impossible for store-level management & employees to deliver well on expectations of upper management & customers. Store managers who work in store full time have no real authority, influence, or decision-making power, whereas district managers (who visit each location once a month at best) have to pass on orders from even higher level management that may have never even stepped foot in the store. They will start you at as close to legal minimum wage as they can get by location, and even the hourly pay for store managers is absolutely criminal compared to the amount of work & complexity of operations required. Commission structure is also highly flawed.

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