It's Alright - Part Time Key Holder Music & Arts Employee Review

3.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

The only reason I stayed at this company so long was because I loved my peers. The customers aren't too bad either. I was in school while I worked here, so I never moved up, but a lot of my other peers would move up to management pretty quickly. Upper management is also not too bad. When I worked there the pay wasn't great, but it's good for a part time position in college.

Cons

Work life balance isn't great. You typically work with a small team at the stores, so you have to make sure to ask for your time off way in advance. I left because I was working too much and really needed to focus on school more, and they wouldn't cut my hours like I asked. I also left because I got written up for "letting" someone steal a saxophone, when I was a 19 year old female left alone in the store. So apparently money is more important than their employees, especially considering I couldn't fight the man off... My direct supervisor didn't want to write me up, but the CEO forced him to write me up. And that was the last straw for me. Honestly, no one should be left alone in any retail store that sells merchandise worth $10k, especially if the instruments are not locked in a safe...

Explore other reviews about Music & Arts

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Perks and hours were balanced

Cons

Commission structure could be better

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Teachers and sales employees who actually work in retail locations tend to be passionate & knowledgeable about music. Stores open later in day (11am-8pm weekdays) which is nice if you're a night owl or hate waking up early. Good employee discounts on products.

Cons

Inflexible corporate policies & attempts to standardize procedures across stores in wildly different markets makes it impossible for store-level management & employees to deliver well on expectations of upper management & customers. Store managers who work in store full time have no real authority, influence, or decision-making power, whereas district managers (who visit each location once a month at best) have to pass on orders from even higher level management that may have never even stepped foot in the store. They will start you at as close to legal minimum wage as they can get by location, and even the hourly pay for store managers is absolutely criminal compared to the amount of work & complexity of operations required. Commission structure is also highly flawed.

1
See reviews by: Helpful|Rating|Date|All