Work here if you want to be treated like garbage - Senior Sales Associate Music & Arts Employee Review

1.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Some flexibility on shifts, and allows for time off to tour sorta. Work directly with people you can see making a difference in their lives. Other sale associates are typically pretty relaxed.

Cons

Job description doesn't include all of the various things you'll be asked to do, pays not enough to afford rent practically anywhere, will overwork you by either not hiring enough staff so you work primarily alone in a packed store or will ask you to work overtime and work at other locations instead of raising wages to invite more employees to stay. Additional cons are that upper management will be awful to you even if you come to them with small questions they will treat you like you've done something wrong as an answer to said simple questions, and will treat you like your life and health is expendable even when falling their own protocols, technology is so outdated, they are overworking every team so a high turnover rate and everyone is rude to you from upper management, will decide to lower your wage when moving locations even after agreeing on a wage will do this mid your move so it doesn't matter if you don't like it you just have to take it.

Explore other reviews about Music & Arts

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Perks and hours were balanced

Cons

Commission structure could be better

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Teachers and sales employees who actually work in retail locations tend to be passionate & knowledgeable about music. Stores open later in day (11am-8pm weekdays) which is nice if you're a night owl or hate waking up early. Good employee discounts on products.

Cons

Inflexible corporate policies & attempts to standardize procedures across stores in wildly different markets makes it impossible for store-level management & employees to deliver well on expectations of upper management & customers. Store managers who work in store full time have no real authority, influence, or decision-making power, whereas district managers (who visit each location once a month at best) have to pass on orders from even higher level management that may have never even stepped foot in the store. They will start you at as close to legal minimum wage as they can get by location, and even the hourly pay for store managers is absolutely criminal compared to the amount of work & complexity of operations required. Commission structure is also highly flawed.

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