Great place to work in the right district. - Anonymous employee Music & Arts Employee Review

4.0
May 1, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Music and Arts is a great place to work all around if you can balance good customer service with applicable, genuine sales. I can say from experience, the right district makes all the difference. The networking between professional teachers and community is a great plus, and fellow employees of all stores tend to be relaxed and enjoyable people. The discounts from vendors is also quite nice as well. Scheduling is flexible, and training is one of a kind if you can get the hang of it.

Cons

It is unfortunate that Music and Arts formulates ideas it seldom thinks through, (rushing new ideas to the market like an ADD kid) intern forcing employees to "pitch" gimmicks that they then must take the brunt for, due to it's undesirable faults..The pay is mediocre.. so if you're not a good talker then you won't survive in this biz. Make no mistake - this is SALES. Profits come from selling yourself and then the product. Growth here does not cater to the young-minded, or those not experienced in a competitive sales culture.

Explore other reviews about Music & Arts

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Perks and hours were balanced

Cons

Commission structure could be better

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Teachers and sales employees who actually work in retail locations tend to be passionate & knowledgeable about music. Stores open later in day (11am-8pm weekdays) which is nice if you're a night owl or hate waking up early. Good employee discounts on products.

Cons

Inflexible corporate policies & attempts to standardize procedures across stores in wildly different markets makes it impossible for store-level management & employees to deliver well on expectations of upper management & customers. Store managers who work in store full time have no real authority, influence, or decision-making power, whereas district managers (who visit each location once a month at best) have to pass on orders from even higher level management that may have never even stepped foot in the store. They will start you at as close to legal minimum wage as they can get by location, and even the hourly pay for store managers is absolutely criminal compared to the amount of work & complexity of operations required. Commission structure is also highly flawed.

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