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Musician's Friend

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Overall decent place to work - Customer Service Musician's Friend Employee Review

4.0
Jul 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Get to work in the music industry, many people in the work environment, great training on site, friendly and helpful management staff

Cons

On the phone/head set all day (no face to face interaction with customers), have to deal with sometimes upset and angry customers, competitive commission system

Explore other reviews about Musician's Friend

5.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Place to work at.

Cons

No cons for this business

3.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, including management are fun to work with. Employee discount is great. Work from home.

Cons

Extremely outdated systems. Stingy PTO. Work almost every holiday but Christmas. Laying off qualified employees immediately after unrolling new AI programs. Management roles are attainable, but there are virtually zero opportunities to grow above lower management. Many managers have been stuck in the same role for over 10 years.

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