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Musician's Friend

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Eastman's Dream is Dead! - Shipping Musician's Friend Employee Review

1.0
Jan 24, 2013
Recommend
CEO approval
Business Outlook

Pros

MF used to be an amazing place to work. Founder Rob Eastman infused everyone with making musical gear affordable and accessible to anyone who wanted to play. That company, however, no longer exists. The corporate structure has been dismantled. MF exists now only as a brand name and a website.

Cons

Since Guitar Center took direct control over the company, the MF distribution center has turned into one of the most poisonous and hostile work environments I've ever had the misfortune of being in. Employees are treated more like inmates in a prison than valued human beings. The rules have become harsh, overly authoritarian, and just plain bizarre. People are fired on a daily basis for minor infractions and the company is having extreme difficulty finding quality replacements. These issues are spilling over into customer service. Customers are being sent used or damaged merchandise and being charged new prices.

Explore other reviews about Musician's Friend

5.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Place to work at.

Cons

No cons for this business

3.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, including management are fun to work with. Employee discount is great. Work from home.

Cons

Extremely outdated systems. Stingy PTO. Work almost every holiday but Christmas. Laying off qualified employees immediately after unrolling new AI programs. Management roles are attainable, but there are virtually zero opportunities to grow above lower management. Many managers have been stuck in the same role for over 10 years.

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