Only work here if you don't have any other options. - Intake Specialist NAVEX Employee Review

1.0
Jan 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Coworkers are friendly and easy to get along with, snacks (e.g., cookies, cake, fruit) are often provided

Cons

Leadership in the Beaverton call center does NOT represent diversity very well. All of the Beaverton call center dispatchers are white, and only one of them is female (note: a dispatcher is one level above an intake specialist). Furthermore, almost all of the Beaverton call center supervisors are also white; there is only one supervisor who is not white (note: a supervisor is one level above a dispatcher). The health insurance premiums have increased, but the coverage has decreased. In addition, the company's contribution to employees' 401(k) is now only half of what it was in the past.

Explore other reviews about NAVEX

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Wonderful coworkers. Room to grow

Cons

Pay is lower than average. Not the greatest EAP.

avatar
NAVEX Response
1w
Hello Team Member, Thank you for taking the time to share your feedback and for recognizing the aspects of NAVEX that you've enjoyed! We're glad to hear you've had a positive experience working with your colleagues, appreciate the flexibility of our work environment, and see opportunities for growth! We also appreciate your candid feedback regarding compensation and our EAP benefits. We understand these are important factors in the overall employee experience. We regularly review our compensation programs and benefits to remain competitive and to support the evolving needs of our team members and feedback like yours helps inform those ongoing efforts. If you have questions or concerns about your compensation or career growth, we encourage you to have an open conversation with your manager and your Talent Services Partner. Thank you again for sharing your perspective and for being part of the NAVEX team! -NAVEX People Team
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Work-Life balance Support management Good benefits

Cons

Pay Offshoring No room for advancement

1
See reviews by: Helpful|Rating|Date|All