A Candid Look at NCC Group Work Environment - Associate Director NCC Group Employee Review

1.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Grab $$$, develop skills and run!

Cons

The management style is somewhat lacking, with poor communication channels and organizational inefficiencies. This has created a less-than-ideal workplace atmosphere, impacting both morale and productivity. It's disheartening to witness the potential of a great team hindered by these management challenges. One glaring issue is the apparent lack of consideration for customers. While I understand the importance of revenue, it should not come at the expense of customer satisfaction. A more balanced approach that prioritizes both financial goals and customer needs would undoubtedly contribute to the long-term success of the company.

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NCC Group Response
2y
Thank you, this feedback is invaluable to us and will help us grow our culture and the employee experience at NCC Group. We’ve been operating in a fast changing, dynamic market and we, along with many of our peers and contemporaries in the market, have had to quickly adapt to these external market forces. At the same time, we’ve been changing our operating model from being an international but siloed regional business into a truly global team. As part of this we’ve been simplifying our communications channels and other ways of working – we’re not finished yet but we are making solid progress. We agree with you about the focus on customers - client-centricity is a main focus of our strategy and that is underscored in our Townhalls and communications, amongst other things. Our Leadership Team has made some fantastic appointments in recent months, and we are confident in our continued ability to attract brilliant people to our team who are leading our strategic direction and positive longer-term outlook.

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5.0
Sep 11, 2024
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CEO approval
Business Outlook

Pros

Flexible schedule, Good culture, and great teamwork

Cons

Worked on weekends and holidays.

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy in this WFH role.

Cons

Left to own devices - double edged sword

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