Good and getting better, but not perfect. - Software Analyst NGP VAN Employee Review

5.0
Jan 16, 2009
Recommend
CEO approval
Business Outlook

Pros

NGP is continually growing and beating its competitors in an industry that is revolutionizing politicis. Just a few years ago the company was 3 guys sitting in a room and it's now 50+ people with the best product on the market. They are always looking for ways to better there product and their first priority is customer service. The office environment fosters camaraderie and good will towards one another. Moreover, you definitely can't argue with with the healthcare and dental benefits. Less important, but still a perk, there's a free gym in the office building.

Cons

Although the company has grown over the years it still carries vestiges of a start-up software company. Employees can expect to work long hours for a pay that is far from competitive. The president and vice president will argue that they are more likened to a non-profit campaign than a software company and so the pay is justified. However, their recent success makes this explanation hard to swallow. The company will dangle the promise of pay raises and reviews, but the 2-3% annual raise is standard at any company which keeps pace with inflation.

Explore other reviews about NGP VAN

5.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the most dedicated folks who rock at their jobs.

Cons

Not much. It was fully remote and super flexible.

1.0
Jul 26, 2025
Recommend
CEO approval
Business Outlook

Pros

- Work from home - 401k matching - Can take up to three weeks off

Cons

In the CS department, no one knows what they're doing. Due to layoffs and turnover, a lot of internal knowledge is gone. Unfortunately, the documentation that is available is often dated and incorrect. Client questions are not easily answered, and management likes to blame the entry level workers below them. The work environment is also very fake woke. Big girl boss vibes. I genuinely feel bad for the clients because they are trying to do good work and we cannot provide real answers for their issues. There's also no room for growth. I think part of the turnover issue is that the company wants management to target older staff and replace them with cheaper new hires. I also find it incredibly gross when Bonterra exploits national disasters for advertising.

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