Honest Review - Inside Sales NOW CFO Employee Review

3.0
Aug 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Initially joining the company, it was very promising and had the potential to be a lot of room for growth, unfortunate that these things changed over time.

Cons

Coming from a sales background and working for different organizations I would have to say that this is a company that you do not want to join if you are looking to grow your sales career. There is a huge disconnect between the sales team and the rest of the company. You have leadership that does not come from sales or management at all which was the biggest red flag for me. KPI's, quotas, commission structures were not built for a sales organization, they were built by and for accountants . I can speak for current and former reps that the sales team is the least taken care of by the company. At one point 8/11 reps were looking for new jobs at one point. It is very sad to see that at one point we had one of the most talented teams that I have been on, yet management let it all go.

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NOW CFO Response
5y
Hello, and thank you for taking the time to leave us a review. We welcome any and all feedback. We would like to extend an apology of the disconnect that was felt on your end. We are constantly working to improve relationships within and fix any divide between our sales and management teams. We very much value our sales team as they are the reason we are successful and continue to grow at a rapid rate. Currently, we are investing in a new training program, with a focus to increase the skill level of the team. This training involves the physiology of selling, an update on our call flows and product knowledge. Commission structure has also been updated to market standards. We're working on building culture on a corporate level; we want to make sure everyone feels safe, enjoys the environment and thrives at the sales role. Thank you for your feedback!

Explore other reviews about NOW CFO

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management, support and processes. The team support is amazing. Everyone is kind, respectful and super helpful.

Cons

Commute can be a pain but they recently allowed corporate employees a hybrid schedule which was a cultural game changer.

4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people. Collaborative and good support.

Cons

PE owned now so trying to squeeze profits.

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