Not the company it used to be - Customer Sucess Manager NRC Health Employee Review

1.0
May 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Sadly, the cons outweigh the pros at this juncture.

Cons

There is currently no work life balance for those who strive to do a good job. If you bring it to the attention of leadership it's brushed off and you are reminded of the very aggressive goals. There is no sense of empathy or interest in listening to associates by current leadership. Too many good people are leaving. Salaries for new associates are far higher than existing. No reward for being loyal.

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NRC Health Response
4y
Thank you for your feedback. We are sorry to read that you feel that way. I know we as a company strive to have a strong leadership team and help our associates to grow and be successful. We encourage open and honest feedback and take the thoughts and opinions of the associates very seriously. We encourage you to have conversations with your Manager or reach out to the Associate experience team. Thank you again for your feedback!

Explore other reviews about NRC Health

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Supportive management Career development opportunities

Cons

Pay could be a little bit higher

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NRC Health Response
3w
Thank you for taking the time to share your experience and for recommending NRC Health. We're glad to hear that you've enjoyed the flexibility of remote work, felt supported by your leader, and found opportunities for career growth and development. If you have additional feedback, please feel free to share with associateexperience@nrchealth.com.
2.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I honestly can’t think of any except working remote.

Cons

Everything. The atmosphere, the lack of training, turnover and overall the company is shady.

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NRC Health Response
3w
Thank you for sharing your feedback. We are sorry to hear that your experience did not reflect the culture and workplace we strive to create at NRC Health. While we're pleased that remote work flexibility was a positive aspect of your experience, we take concerns about training, turnover, and workplace culture seriously. We recognize that associates' experiences can vary, and feedback like yours is important because it helps us evaluate where we can improve. We appreciate the time you spent with NRC Health and wish you success in your future endeavors.
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