People Leave Bad Leaders, not Hard Work - Customer Success Manager NRC Health Employee Review

1.0
Jun 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, not too many. Notice all of the job postings; the company isn't expanding; it's replacing those leaving in droves.

Cons

The company wants to function like Google but doesn't have the processes, tools, or leaders to accomplish it. Instead, belittles employees who try to make things better. Leadership doesn't feel there is anything wrong with their lack of vision and knowledge and instead says, "it's my company if you don't like it get out." Customers feel the brunt of the chaos, and what was once a service-focused company is now focused on putting bandaids on broken promises. If all of your passionate and dedicated employees are saying the same things, it's time to listen. Employees believe in human understanding, it's time you did too.

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NRC Health Response
4y
Thank you for your feedback. We are growing and adding new roles to the organization, so job postings are not solely due to attrition. We have focused associates and really believe in human understanding. We are sorry to read that you felt this was not the case, but do wish you the best in your future endeavors.

Explore other reviews about NRC Health

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Supportive management Career development opportunities

Cons

Pay could be a little bit higher

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NRC Health Response
3w
Thank you for taking the time to share your experience and for recommending NRC Health. We're glad to hear that you've enjoyed the flexibility of remote work, felt supported by your leader, and found opportunities for career growth and development. If you have additional feedback, please feel free to share with associateexperience@nrchealth.com.
2.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I honestly can’t think of any except working remote.

Cons

Everything. The atmosphere, the lack of training, turnover and overall the company is shady.

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NRC Health Response
3w
Thank you for sharing your feedback. We are sorry to hear that your experience did not reflect the culture and workplace we strive to create at NRC Health. While we're pleased that remote work flexibility was a positive aspect of your experience, we take concerns about training, turnover, and workplace culture seriously. We recognize that associates' experiences can vary, and feedback like yours is important because it helps us evaluate where we can improve. We appreciate the time you spent with NRC Health and wish you success in your future endeavors.
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