Is NRC Health a good company to work for?

NRC Health has an overall rating of 3.4 out of 5, based on over 311 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 52% of employees would recommend working at NRC Health to a friend and 44% have a positive outlook for the business. The best reviews about NRC Health have been left by employees working as Account Development Manager , Data Specialist and Customer Success Manager .

Does NRC Health pay their employees well?

According to anonymously submitted Glassdoor reviews, NRC Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at NRC Health. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at NRC Health?

52% of NRC Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NRC Health 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NRC Health?

Customer Success Manager (27) , Data Specialist (11) , Project Specialist (11) , Account Development Manager (10) , Analyst (7) , Business Development Manager (7) , VPS Associate (7) , Business Development Intern (6) , Research Analyst (6) , Intern (5) , Customer Strategist (4) , Implementation Specialist (4) , Manager (4) , Project Manager (4) , Software Engineer (4)

What are the pros of working at NRC Health according to real employee reviews?

"Great people trying to do a lot with little direction and not enough resources." ((in 30 reviews)); "NRC has a great culture which creates an unlimited earning potential." ((in 30 reviews)); "Work Life Balance is great" ((in 16 reviews)); "Good benefits" ((in 9 reviews)); "For the most part, coworkers are great" ((in 8 reviews))

What are the cons of working at NRC Health according to real employee reviews?

"New leadership shifting away from what made company successful." ((in 18 reviews)); "aggressive management." ((in 11 reviews)); "Pay is low for the work that is expected" ((in 9 reviews)); "401k match is only 1.5% if you contribute 6%" ((in 7 reviews)); "Frequent layoffs" ((in 6 reviews))

What are employees saying about NRC Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NRC Health layoffs and their outlook for job security at NRC Health in 2026.

What are the top reviewed NRC Health locations?

Lincoln , Seattle , Atlanta , Omaha , Saint Louis , New York , Portland , Kearney , Cleveland , Redding , Lincoln , Fort Collins , Renton , Ohio

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NRC Health reviews

Not the company it used to be - Customer Success Manager NRC Health Employee Review

2.0

Aug 20, 2023

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Remote work. Wonderful people. Work/life balance.

Cons

Leaders have lost their way, so how are they supposed to guide the Associates? NRC has always claimed to have a "flat" organizational structure, but they no longer value input from employees. They've made it clear by their actions that nobody should challenge anything management says, or they'll be ostracized or forced out. They do not live their stated mission of Human Understanding. Until that changes, nothing else matters.

NRC Health Response

Thank you for your feedback. We understand our Growth Team restructure was a challenge for many, but ultimately the best way to move forward to provide the best experience for our customers. Our quarterly associate engagement survey is designed to gather transparent feedback from our associates while encouraging honest, open dialogue amongst associates and leaders. We’re sorry if you felt ostracized or forced out, as that is not the intent of providing honest feedback. Thank you again for your review, and please contact associateexperience@nrchealth.com if you would like to provide additional comments.

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5.0

Jun 30, 2026

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work Supportive management Career development opportunities

Cons

Pay could be a little bit higher

NRC Health Response

Thank you for taking the time to share your experience and for recommending NRC Health. We're glad to hear that you've enjoyed the flexibility of remote work, felt supported by your leader, and found opportunities for career growth and development. If you have additional feedback, please feel free to share with associateexperience@nrchealth.com.

2.0

May 1, 2026

Analyst

Recommend

CEO approval

Business Outlook

Pros

I honestly can’t think of any except working remote.

Cons

Everything. The atmosphere, the lack of training, turnover and overall the company is shady.

NRC Health Response

Thank you for sharing your feedback. We are sorry to hear that your experience did not reflect the culture and workplace we strive to create at NRC Health. While we're pleased that remote work flexibility was a positive aspect of your experience, we take concerns about training, turnover, and workplace culture seriously. We recognize that associates' experiences can vary, and feedback like yours is important because it helps us evaluate where we can improve. We appreciate the time you spent with NRC Health and wish you success in your future endeavors.

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Director, Customer Success

Director, Customer Success

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