Stable opportunity - Sales Support Administrator NRG Energy Employee Review

3.0
Feb 26, 2019
Recommend
CEO approval
Business Outlook

Pros

NRG provided me with an experience to gain knowledge of the demand response industry. I met some of the kindest people working here. NRG is focused on supporting their customers', while also managing work life balance. My favorite part about working at NRG were the online training opportunities.

Cons

In my opinion, there is not enough transparency between management and staff. When someone has a resolution to a problem, they are often over-looked. The human resources staff is minimal and they need support when it comes to hiring the right people.

Explore other reviews about NRG Energy

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The advantages working at NRG were that they have a 401K plan (on which they offer a match), HSA, health insurance plans, and a decent time off period. Leadership listens to the employees and always promote team mentality, cross training and, cross collaboration.

Cons

It really is a good company to work for and in hindsight, should have just stayed there.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Variety of projects, opportunities to collaborate across teams, and exposure to different areas of the business.

Cons

Frequent leadership turnover creates constant shifts in priorities and makes it difficult to maintain long-term direction (I had eight different managers over seven years). Annual layoffs, often occurring around January, contribute to ongoing uncertainty and low morale. Many employees perceive the layoffs as happening in smaller rounds, which adds to the sense that job security is unpredictable. The culture can also feel cliquish, and your experience depends heavily on your manager; some teams foster collaboration, while others are more micromanagement-driven and less receptive to differing viewpoints.

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