Could be a lot better - Customer Service Representative II NRG Energy Employee Review

The advantages working at NRG were that they have a 401K plan (on which they offer a match), HSA, health insurance plans, and a decent time off period. Leadership listens to the employees and always promote team mentality, cross training and, cross collaboration.

It really is a good company to work for and in hindsight, should have just stayed there.

Variety of projects, opportunities to collaborate across teams, and exposure to different areas of the business.

Frequent leadership turnover creates constant shifts in priorities and makes it difficult to maintain long-term direction (I had eight different managers over seven years). Annual layoffs, often occurring around January, contribute to ongoing uncertainty and low morale. Many employees perceive the layoffs as happening in smaller rounds, which adds to the sense that job security is unpredictable. The culture can also feel cliquish, and your experience depends heavily on your manager; some teams foster collaboration, while others are more micromanagement-driven and less receptive to differing viewpoints.