Pros
Average benefits / 8hr shifts
Cons
Unfortunately the experience was overwhelmingly negative. Management is by far the biggest issue. There is a complete lack of communication, organization, and professionalism from the top down. Management is always moody/stressed. Expectations change daily with no clear direction, and when mistakes happen due to their lack of guidance, the blame is pushed onto employees instead of being acknowledged as a leadership failure.
The typical workday is chaotic and frustrating, especially during Peak season. Schedules are inconsistent for everyone, priorities shift without warning, and you’re often left guessing what your responsibilities actually are because no one takes ownership of properly training or explaining anything.
It’s very Spanish driven in which I think is an attempt “the less questions or pushback the better.” Any suggestions for improvement are either ignored or dismissed.
It’s common to be pulled in multiple directions at once with unrealistic guidance and zero support. The environment feels tense, reactive, and disorganized — not at all the structured or team-oriented atmosphere the company claimed to have from “people experience” upon starting.
Morale is low, turnover is high, and management seems more focused on micromanaging and assigning blame than actually improving the workplace or listening to employee concerns. There’s no real opportunity for growth other than a paycheck.