Pros
Great product that is easy to sell and can be very profitable to the bar or restaurant both independents and national brands (BWW, Black Angus). They are finally investing in technology and by this time next year will be marketable to many industries and will be more attractive to restaurant and bar prospects by producing the new playmakers that are tablets with android apps.
Cons
Buzztime, equipment and trivia same as it was 25 years ago. Huge employee turnover including senior management, sales and account executives. Buzztime is not financially stable and in desperate need to increase sales and revenue, while working hard to increase sales, SAE and AE employees are faced with a 35% pay decrease in 2012 by means of the new comp plan. Company has stopped contributing to 401K; has put off pay raises usually given at annual review; moved to a commission "calculator", in 2011 commission was paid at 16% total contract value, with the commission calculator avg is 4% total contract value; also restructured retention bonus, in 2011 it was based off the number of site you successfully retained and could be upwards of 5k per quarter, in 2012 they are basing bonuses on revenue retention .. problem other departments give credits and free weeks, for example the renewal team gave multiple sites free weeks which effects my revenue and is resulting in a loose of nearly 2k on retention ... other people control your retention bonus!