Stay away, not worth your time - Helpdesk Analyst NTT DATA Employee Review

1.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Overtime Work from home 1 day a week Pay alright If you desperately needing a job to pay your bills, then apply.

Cons

High turn over Uneducated & inexperienced managers Lots of gossip & office politics Eye-service is required if you want to be promoted Other reviewers saying No career growth , it’s absolutely true. NTT Data prefers to hire outsiders than within. No pay increase. Bonus is only giving to people management like and not based on performance. The incompetence in current Management in help desk department is disgraceful. Due to their management style, unable to retain clients. They keep losing good employees , eventually the entire help desk department will be nonexistent. If you looking for a company where you can build your career & grow, don’t bother applying here. They will waste your time, stay away not worth your time.

Explore other reviews about NTT DATA

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours New opportunities to work on

Cons

The project here are really work intensive

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is rising the ranks as they are combining all of their internal business teams and processes as well as they are capable of.

Cons

You are a number. The family dedication of 'doing whatever it takes to get the job done' is gone, as new management has come in and made everything a calculation. They have slashed every US job they can, and if you're in the EU and your role can be sent to India, you are next. If your individual math doesn't add up for longer than 2 weeks, you'll be on your way out. If you are on vacation, you are also questioned about that math not adding up. Just added a bench process to get everyone infighting for roles they aren't appropriate for and dragging out their personal needs. A select few are exempt, even though the bench process isn't fully working or completely understood. Reporting structures are all in flux and everyone is 3 months into the year without identified goals or team reporting set for the year.

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