Review - Client Services Manager NTT DATA Employee Review

1.0
Jul 22, 2020
Recommend
CEO approval
Business Outlook

Pros

The internal team for the most part is great.

Cons

Upper management has decided that client satisfaction is not important.

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NTT DATA Response
5y
Thank you for your feedback and taking the time to share your thoughts. As a company, our people and our clients are at the center of everything we do. We are always looking for ways to better serve our clients, and client satisfaction is a top priority. Throughout the year we receive feedback from our clients through numerous formal and informal methods including client surveys. Those include a number of questions ranging from satisfaction with our work to likelihood to recommend. These responses are closely reviewed and analyzed in helping us better respond to our clients’ needs and improve our business solutions. Most recently, with COVID-19, we’ve taken an extra step in providing our clients with extra resources to assess their changing needs and ensure we’re doing everything we can to meet whatever need they have.

Explore other reviews about NTT DATA

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good company to work for.

Cons

I can't think of anything.

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NTT DATA Response
1mo
Thank you for taking the time to share your feedback. We are dedicated to fostering a positive and productive workplace, and your feedback is a testament to our efforts. We appreciate hearing about your personal experience, and we are glad to learn that your journey is pleasant with NTT DATA.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong global presence allows for diverse projects, clients, and opportunities - Enabled and encouraged to learn new technologies, use tools, and grow skills - Generally supportive teams and cross collaboration - Great work-life balance in many roles

Cons

- Compensation and raises can be slow, infrequency, and below market - Personal Development review process can be unclear and slow - Processes and decision making around them can feel very outdated, there seems to be a lack of structure and clarity around many HR and business operations areas - Very little employee recognition - Critical benefits information isn’t distributed well and there is zero follow up actions to ensure we have all important access/accounts set up

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