5.0
May 3, 2017
Former employee, more than 1 year
Ferndale, WA
Recommend
CEO approval
Business Outlook
Pros
Owner is ethical and truly cares about the employees. Good insurance benefits: the company asks the employees for input on what is important to them. The company just expanded their office and they are ready to grow. NW Technology is an important business for the local economy and provides great jobs for the students of BTC and WWU.
Cons
The help desk can have a high turn over. I'm not sure if it is boring or if people just become frustrated with having to ask the same questions. Not everyone is suited to customer service. However, if you start at the help desk and do a good job and show a willingness to learn, I have seen people move up into engineering positions.