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National Debt Relief

Engaged Employer

High turnover and toxic management create a miserable culture - Data National Debt Relief Employee Review

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is easy to get - because the turnover is so high.

Cons

All I'll say about my role is that I worked in Data & Analytics, which is a disaster within NDR. Everyone was miserable. Average employee turnover was measured in months, not years. I continue to see the same roles open on linkedin, get filled, and reopen again a few months later. And no-one can do anything about it, because management not only retaliates against people who complain, they target anyone who doesn't proactively tell them how wonderful they are. That's why I'm not giving my title - the company retaliates. The people running the show at NDR are stupid, They're unpleasant. They don't know how to run a modern technology organization, or build a culture of competence, let alone excellence. I keep seeing more roles open up on that team (the same roles that had been open before), so I hope this review warns people. As for the business, NDR signs people up to stop paying their bills then... does nothing for years and hopes to negotiate with lenders. Hardly anyone successfully completes the NDR program. Almost everyone drops out because they get sued by creditors or the company fails to get them deals, while taking most of their money. This is the kind of business that spends more on advertising to bring in new customers than it spends actually servicing the customers it has.

Explore other reviews about National Debt Relief

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I really appreciate the work from home and remote flexibility. The training and onboarding process was really comprehensive and in depth, and I also appreciate that this time was paid with an above average industry standard rate.

Cons

At the time of employment I would have appreciated more/faster accrual for time off.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

This has genuinely been one of the best companies I've worked for. The pay is competitive, the commission structure is fair, and the earning potential is excellent for those willing to put in the effort. The work-from-home environment is a huge benefit, and management trusts employees to do their jobs without constant micromanagement. Instead of hovering over every detail, managers provide support when needed and give employees the freedom to succeed. Training is above average compared to most companies I've worked for. They invest time into making sure employees understand the products, systems, and expectations before being thrown into the role. The leadership team is approachable, professional, and treats employees like actual people rather than just numbers on a spreadsheet. One thing that stands out is the transparency. Leadership is very open about company goals, performance metrics, and KPIs. Expectations are realistic, and they focus on strategic growth rather than setting impossible targets that employees have no chance of reaching. The culture is positive, supportive, and team-oriented. I've enjoyed my experience enough that I've recommended friends and family members to apply, which is something I rarely do.

Cons

Like any customer-facing role, some calls can be challenging, especially when customers are frustrated or upset. However, management understands that difficult interactions are part of the job and doesn't expect employees to be perfect. There can be stressful days during busy periods, but overall the expectations remain reasonable and attainable. Any negatives are minor compared to the positives the company offers.

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