employer cover photo
employer logo
employer logo

National Debt Relief

Engaged Employer

Favoritism & Fake Reviews - Human Resources National Debt Relief Employee Review

2.0
May 1, 2020
Recommend
CEO approval
Business Outlook

Pros

NDR provides decent earning potential and work/life balance for most of their employees.

Cons

The majority of reviews left are fake! Leadership will ask employees to leave (fake) positive reviews to offset negative ratings. National Debt Relief does not value their workforce. Management makes decisions without any input or consideration of their employees. Departmental policies, job duties, and business needs change daily. Massive layoffs occur every three or four months - including rescinding offers from perspective employees. Management will only promote those that agree with their decisions. If you are looking to grow with the company, favoritism plays a major role. Most managers have no experience in leading and motivating a team. The senior "leadership" team is rude, incompetent, and tactless. They do not value their employees. When any issue occurs, their first instinct is to layoff/fire employees. The CEO can be heard all day screaming and cursing from his office - he is extremely unapproachable. They are all dishonest and continue to withhold information or provide false narratives when confronted. NDR had a terrible action plan for COVID-19. They waited far too long to establish work from home opportunities and immediately laid-off employees from all departments. They have continued to do this throughout the pandemic. This is not a stable working environment!

avatar
National Debt Relief Response
6y
Our employees’ health and wellbeing are always our top priorities. As we work to navigate this unprecedented time, we continue to put our employees first and do everything we can to support them. Our teams worked tirelessly to enable employees to work from home, an impressive feat that we were able to accomplish well before an executive order was issued. Furthermore, NDR encourages honest and constructive feedback across all our departments; we do not solicit for untrue reviews.

Explore other reviews about National Debt Relief

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

National Debt Relief Company Review I have had a very positive experience working at National Debt Relief. I started in December 2022 as a Certified Debt Specialist and was recently promoted to Team Supervisor, which reflects the company's commitment to recognizing hard work and promoting from within. The experience has allowed me to grow professionally while making a meaningful impact by helping clients improve their financial situations. Career Opportunities, National Debt Relief offers excellent opportunities for career advancement. My own journey from Certified Debt Specialist to Team Supervisor demonstrates that employees who are dedicated, consistently perform well, and embrace leadership opportunities have the potential to grow within the organization. Compensation & Benefits, Compensation is competitive, with additional earning potential in performance-based roles. The benefits package includes health insurance, paid time off, retirement savings options, and other valuable employee benefits that contribute to overall job satisfaction. Culture & Values, The company fosters a collaborative, supportive culture centered on helping clients achieve financial freedom. Teamwork, integrity, and continuous improvement are emphasized, creating an environment where employees feel encouraged to succeed. Diversity & Inclusion, National Debt Relief values diversity and inclusion by creating a workplace where employees from different backgrounds are respected and given opportunities to grow. The inclusive culture contributes to a positive and welcoming work environment. Senior Management, Leadership is approachable and supportive, providing guidance and recognizing employee achievements. Management encourages development and promotes from within, although, like any growing organization, communication can occasionally be improved during periods of change. Work/Life Balance, The company promotes a healthy work-life balance and offers flexibility where business needs allow. While there are busy periods and performance expectations are high, the work is rewarding, and managers are generally supportive of employees' well-being. Overall My experience at National Debt Relief has been both rewarding and fulfilling. The opportunity to advance from Certified Debt Specialist to Team Supervisor has reinforced my confidence in the company's commitment to employee development. I would recommend National Debt Relief to individuals looking for a company that values hard work, provides opportunities for career growth, and is dedicated to making a positive difference in the lives of its clients.

Cons

Performance expectations can be demanding, and workloads may increase during peak business periods.

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

This has genuinely been one of the best companies I've worked for. The pay is competitive, the commission structure is fair, and the earning potential is excellent for those willing to put in the effort. The work-from-home environment is a huge benefit, and management trusts employees to do their jobs without constant micromanagement. Instead of hovering over every detail, managers provide support when needed and give employees the freedom to succeed. Training is above average compared to most companies I've worked for. They invest time into making sure employees understand the products, systems, and expectations before being thrown into the role. The leadership team is approachable, professional, and treats employees like actual people rather than just numbers on a spreadsheet. One thing that stands out is the transparency. Leadership is very open about company goals, performance metrics, and KPIs. Expectations are realistic, and they focus on strategic growth rather than setting impossible targets that employees have no chance of reaching. The culture is positive, supportive, and team-oriented. I've enjoyed my experience enough that I've recommended friends and family members to apply, which is something I rarely do.

Cons

Like any customer-facing role, some calls can be challenging, especially when customers are frustrated or upset. However, management understands that difficult interactions are part of the job and doesn't expect employees to be perfect. There can be stressful days during busy periods, but overall the expectations remain reasonable and attainable. Any negatives are minor compared to the positives the company offers.

See reviews by: Helpful|Rating|Date|All