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National Garden Service

Engaged Employer

Inconsistent Management and Poor Communication - Florist National Garden Service Employee Review

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The people at Kroger and the flowers

Cons

My experience was that communication and management were inconsistent. Expectations about schedules, breaks, and daily responsibilities were not always clearly explained, which made it difficult to know what was expected. Work assignments and finish times often changed depending on deliveries, making it challenging to plan outside of work. Employees are expected to work independently across store locations, but support from management can be limited when questions or issues arise. Timekeeping should also be monitored carefully, as it is important to verify that hours worked match payroll records. Overall, I found the work environment stressful due to inconsistent communication, unclear expectations, and a lack of constructive support from supervisors.

Explore other reviews about National Garden Service

5.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Email Communication - Flexible Hours - Team Support

Cons

- Shipment Communication Issues - Continuous Training - No Office Work

1
avatar
National Garden Service Response
8mo
Thank you for sharing your feedback! We’re pleased to hear you appreciate the flexibility, communication, and team support. We also value your suggestions around shipment communication and product education. Your input helps us continue to strengthen our training programs and overall associate experience.
2.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with plants, being outside.

Cons

The job described does not match what the job is actually like. When I was hired I was told that you would most likely be off by noon everyday. Everything is inconsistent. You can’t plan around anything because trucks never come when they say they are going to. Working with the Kroger management is an absolute nightmare. You get little to no support from management. There have been several issue I’ve had with the company about my time card not being correct. Missing hours on my pay stub or finding out I was clocked out already when leaving a store for the day. I recommend anyone working for this company to keep a close eye on your time card and make sure it matched your pay stub! Almost all of the Kroger employees express how much they hate our company and because of that we are retaliated against in stores. The work load for one person especially if you have multiple stores is astronomical. They micromanage their employees when clocking in and out and with go spot check. Don’t hire people you don’t trust to clock in and out independently.

1
avatar
National Garden Service Response
4w
Thank you for sharing your feedback. We are glad to hear you enjoyed the outdoor nature of the merchandising role and working with our live product. We take concerns regarding time-tracking and payroll precision incredibly seriously; our goal is always to ensure our team is paid accurately and on time for every hour worked. We are continuously refining our logistics, communication tools, and field support to better manage unpredictable delivery windows. Additionally, we are actively working with our retail partners to ensure our in-store teams have a supportive environment to execute their jobs successfully. We value your feedback on communication practices and would welcome the opportunity to discuss your experience further. Please feel free to reach out to our HR department directly so we can look into your specific time card notes.
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