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      National Garden Service

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      National Garden Service reviews

      Loved the job, management was a bit iffy - Plant Caretaker National Garden Service Employee Review

      4.0
      Aug 19, 2025
      Plant caretaker
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Working outside -Was able to go in whenever I wanted, as long as it was somewhere between 6am and 11am -Flexible hours, workdays only lasted as long as my workload. Hours were mostly determined by me and how much I had to do that day, rather than a regular 9-5. Came in handy if I needed extra hours, I could stay longer and find more to do. -MANY breaks are encouraged because of working outside in the heat -My district manager was awesome, super nice and got straight to the point when it came to training.

      Cons

      -When it is hot outside it gets ROUGH. Drink tons of water, you'll need it lol -NGS management can be VERY lacking on communication -Kroger Floral management at my store complained about everything they could to my higher ups IMMEDIATELY without even trying to talk to me about anything first, and a lot of the complaints were heavily exaggerated. It's worth noting I got told multiple times daily by customers how good of a job my coworker and I were doing out there. Can't say this about every location, but it's worth mentioning because these last two cons ultimately led to my resignation.

      avatar
      National Garden Service Response
      9mo
      Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed many aspects of the role, such as the flexibility, outdoor work, and the support from your district manager. We also appreciate your recognition of the effort our teams put into caring for plants and customers. We’re equally grateful for your honest feedback regarding communication and the challenges you faced at your specific location. Your suggestions about providing more advance notice and handling concerns with balanced communication are valuable, and we are actively working to strengthen these areas across our teams. We’re sorry to hear that these challenges impacted your overall experience, but we truly appreciate the contributions you made during your time with us. Your feedback helps us improve, and we wish you the very best moving forward. —National Garden Service

      Explore other reviews about National Garden Service

      5.0
      Aug 19, 2025
      Garden merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Email Communication - Flexible Hours - Team Support

      Cons

      - Shipment Communication Issues - Continuous Training - No Office Work

      1
      avatar
      National Garden Service Response
      8mo
      Thank you for sharing your feedback! We’re pleased to hear you appreciate the flexibility, communication, and team support. We also value your suggestions around shipment communication and product education. Your input helps us continue to strengthen our training programs and overall associate experience.
      1.0
      Jul 2, 2026
      Florist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Kroger and the flowers

      Cons

      My experience was that communication and management were inconsistent. Expectations about schedules, breaks, and daily responsibilities were not always clearly explained, which made it difficult to know what was expected. Work assignments and finish times often changed depending on deliveries, making it challenging to plan outside of work. Employees are expected to work independently across store locations, but support from management can be limited when questions or issues arise. Timekeeping should also be monitored carefully, as it is important to verify that hours worked match payroll records. Overall, I found the work environment stressful due to inconsistent communication, unclear expectations, and a lack of constructive support from supervisors.

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