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National General Insurance

Is this your company?

miserable two years of my life - Inside Sales Representative National General Insurance Employee Review

1.0
Apr 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Above industry pay and benefits package.

Cons

Where to begin.. to start the company doesn't invest in its management nor employees. The managers in both departments I was in during my career at Nationak General Insurance had no management training what so ever. They throw their management into the ocean and hope they float. Having worked prior for a billion dollar corporation and coming to National General Insurance I and many other employees had a 0% tolerance for ignorance and lack of management skills many of our managers had. There is absolutely 0% of work life balance. While I was on scheduled off on vacation and weekends management would text or call my personal phone asking me to come in or log in from home to work. Unfortunately, they make a SIMPLE and EASY job difficult due to the hostile environment. If you can place a price tag on your inner peace, happiness, and over well-being, I highly encourage you to sign your offer letter. If you have a tad bit of common sense or self respect don't even waste your time going on an interview.

Explore other reviews about National General Insurance

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Cons

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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