Not what it used to be...in a bad way - Field Claim Representative National General Insurance Employee Review

Company has no real direction. While change is inevitable and expected in business, the company changes it's expectations from it's front line employees literally every couple months. Then when it's review time, it can be nearly impossible to make "the grade" where they want. No raises when GM took the government bail out, then after they sold us to an outside firm, still no raises until about 6 months which came as a "bonus" of 1% if you qualified. And when that came across, we also received a threat from the president regarding "getting on the bus...or else".