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National General Insurance

Is this your company?

National General insurance company. New name, Newer owners, no direction....Stay off the bus! - Senior Field Claim Representative National General Insurance Employee Review

1.0
Aug 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Not many. Pros? You decide. Expensive benefits plans, low end salaries, no room for growth, no incentives, no moral boosters, hardly any bonuses, completely inexperienced co-workers, no communication.

Cons

GMACI used to be a great company to work for. New ownership brought many layoffs, little direction, and a company transformed into an unorganized mess. The new owners could care less about employee moral, workload balancing, or structure. Experienced employees have been pushed out the door and the company has hired an office full of inexperienced college grads to save money. Salaries are less than comparably sized ins. companies and employees are NOT appreciated. The company changes direction monthly, job security is a thing of the past, and the new owner is only worried about profit. The company is filled with incompetent managers who lie daily about the status of the company, workload balancing, and the future of the company. This is a company that WILL take advantage of the hard working, competent worker. Standardized goals are completely ridiculous and are not even within reach by the most experienced employees. "Bean counters", "hair splitters", and money hungry owners, make certain that raises or promotions are not even considered for top performing employees. This is a company that was bought by an owner that only can see $$$$. His intentions are obvious, the company is being set up to look ultra profitable on paper (layoffs, cuts, no raises or promotions), then will be sold "flipped" after all the good people are long gone.

Explore other reviews about National General Insurance

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Cons

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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