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National General Insurance

Is this your company?

Great place to work if you can brown nose. - Anonymous employee National General Insurance Employee Review

2.0
May 5, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The guy that bought this company several years ago is a real money maker. Virtually everything he does turns to gold, and if you are in his inner circle, you will be rewarded for your devotion. The benefits are about average, the 401k is good, and this is not the type of company that gets sold. They acquire other companies on a regular basis, which can provide many opportunities.

Cons

Don't speak your mind unless it is in agreement with what the senior managers say. The president, Byron Storms, is all about appearance, dressing nice, and being his cheerleader. He even sent an email out to the mid and upper level managers telling them to get on glassdoor and give a good rating so that he can look good. Is that leadership? The bonuses paid are sizable, if you are a senior manager. The mid levels do OK, but the real workers and supervisors get three, maybe low four figures IF they are a favorite of their manager. And the rating on your performance evaluation is not necessarily tied to your bonus. So unless you are a VP, don't get your hopes up.

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Cons

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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