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National General Insurance

Is this your company?

Terrible environment all around - Anonymous National General Insurance Employee Review

1.0
May 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Generally nice group of coworkers.

Cons

Before I came here, I had started to write a fairly long and detailed review but as I was rereading for errors, two things hit me: 1) I wouldn't really have said much of anything different that the other negative reviews here didn't cover (which truth be told, saddened me that the issues and concerns I personally faced were so widespread and rampant in this company) and 2) ONE word could easily summarize this company and what I had written down; SHADY. At all levels, this company is shady. From the incompetent, unethical, and downright pathological liar qualities that make up the average "Manager" here to the useless HR department with their blatant lack of understanding when it comes to the basic of basics of HR policy/issues, this company is a joke. Toss in inefficient processes/technology, a company owner (not Byron Storms, the real owner sits in the real corner office in NYC) who has no real experience in the field, you got yourself a company that all but leaves you scratching your head in wonder as to how they keep the doors open or how hasn't any regulatory authority looked into this company (they'd have a field day, for sure).

Explore other reviews about National General Insurance

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Cons

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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