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National General Insurance

Is this your company?

The worst place I have ever worked in my entire life!!!!!!!!!!!!!!!!!!!!!!!!!!!! - Claims Representative National General Insurance Employee Review

1.0
Jun 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Absolutely none! This place offers you hope and a dream. But in actuality, if your extremely desperate for a job then keep looking after you accept this one. Its just not worth the paranoia to worry about your job everyday.

Cons

The corporate politics are so severe there is no point of caring. It doesn't matter how good you are at your job, your at risk. Upper management is quick to throw anyone under the bus in order to save themselves or of course their friends. There is a circle and if your not in it the watch out!! They lie about everything to gtet you in the door and then makeyou miserable. They offered great ay but then eventua;ly found a way to fire anyone making an exponential amount in order to cut costs. They offered free parking as a perk but that was short lived. They babysit you with short cubicle walls and a phone system that records how many times you go to the bathroom. The systems are terrible and they are too cheap to invest in better technology in order to help themselves suceed. There no training. Period! But yet they expect you to perform as though you have been doing this for years.

Explore other reviews about National General Insurance

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Cons

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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