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National General Insurance

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"Refreshing" - Anonymous employee National General Insurance Employee Review

5.0
Nov 6, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company moves fast and efficiently because of the level of engagement by leadership at all levels. They are accessible, knowledgable, and working towards common goals. The company expects you to work hard and contribute....this is not a place where you can sit on the sideline or go through the motions. Everyone is expected to contribute and give 100% everyday. If you do, you will be recognized and given the recent acquisitions and more in the future, the opportunities are potentially endless. Very exciting place to be whose marking a mark in the industry and offers a nice place to work with lots of activities to celebrate our sucesses and have some fun while doing it!

Cons

The company is growing and you can experience growing pains in the process. This is not necessarily a con but something to consider when joining the company in that you'll need to be flexible and be able to adjust to change quickly. For most, that's is exciting and offers career development! For those on this site who have complained, they are either not willing to put in the work or need to work at an employer that is stagnant and complacent.

Explore other reviews about National General Insurance

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Cons

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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