employer cover photo
employer logo
employer logo

National General Insurance

Is this your company?

Avoid Avoid Avoid - PIp Adjuster National General Insurance Employee Review

1.0
Oct 25, 2023
Recommend
CEO approval
Business Outlook

Pros

My team was great, but we were brought over from Esurance.

Cons

Terrible claims system.Way too many new losses assigned per day, and assigned on days you don't work. The goals/expectations that were set were completely unreasonable. If you didn't plan or commit to working multiple hours of overtime every week, there's no way to get on top of your inventory. Management seemed unwilling to listen to/address any concerns/complaints from the employees.

Explore other reviews about National General Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

See reviews by: Helpful|Rating|Date|All