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      National General Insurance

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      National General Insurance reviews

      It is what it is. Don't stay for long. - Claims Call Specialist National General Insurance Employee Review

      3.0
      Nov 3, 2023
      Claims call specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      REMOTE WORK IS A GODSEND. I cannot understate how amazing that working remotely is for me at least personally. The staff is well organized and compared to some, the place could be worse I suppose. But this is not a job you want long term. PLEASE PLEASE PLEASE get another position if you end up staying here for more than a year. The callers are absolutely insufferable.

      Cons

      THE CALLERS ARE SOME OF THE MOST *inintelligent* PEOPLE IV'E EVER SEEN. You get so so so sick of them really fast. It feels painful having to say the same lines to them over and over on rapid fire. The benefits are garbage. If that's important to you, please apply somewhere else.

      Explore other reviews about National General Insurance

      5.0
      Jul 8, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      None, everything is positive. Great team support

      1.0
      Jul 8, 2026
      Pip examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros as they expect you to work 11 plus hours to stay on top of your work.

      Cons

      Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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