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National General Insurance

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Stay far away - Tax Analyst National General Insurance Employee Review

1.0
Nov 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits were on par with other employers. I learned a lot that gave me experience to get a better job.

Cons

Worst experience I’d had in years. You work with people all over the country that you don’t see face-to-face, so they hide behind their email and pretend you don’t exist. You can email someone’s boss, their manager, their director, up to the top of the chain, and you won’t get answers. Everyone is unhelpful as possible. The Facilities team is just plain awful. They are incredibly rude and fake, they spent their entire days sitting outside smoking and when they got back inside, the whole office smelled like smoke. Especially the elevators! I had tax deadlines to meet and people would ask me if I completed them. I would tell them no because how was I supposed to meet deadlines if no one trained me to do my job? When I finally trained myself to do this mess of a job, I still couldn’t meet deadlines because no one at the company cared about being in compliance. I could send email after email and no one would give me what I needed. This happened ALL THE TIME. I would try to get tax bills paid and they made me use checks, but by the time they sent me the checks, it had been a month and the bills now were overdue and we owed late fees. But then they acted like I was the one out of compliance when I asked to use a credit card instead! I had tax deadlines of my own to meet, but I didn’t have time to do them because I was expected to play secretary to the rest of the tax team. They refused to even consider hiring more help when we would be working late or on weekends. This place is an absolute mess! DO NOT WORK HERE!

Explore other reviews about National General Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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