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National General Insurance

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Loved it! - Auto Claims Adjuster National General Insurance Employee Review

4.0
Mar 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great staff and management with flexibility.

Cons

Working in claims is not for the faint of heart, as you have to work with some pretty upset people, but that's a part of the job when they just got into an accident, you have to be empathetic and professional.

Explore other reviews about National General Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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